Returns & Exchange

We guarantee to Exchange or Refund any full price item if you are not entirely happy.  Items must be returned within 7 working days (UK) and 10 working days (International) after delivery to be eligible for return.

To be eligible for an Exchange or Refund, the item must be unworn, unwashed, in the same condition you received it, with original tags attached. If items do not meet this criterion, a refund or exchange will be denied. If you chose to return your item you will be required to arrange and pay for its registered return to us. Remember to have this ‘tracked’ and send us the reference number.  We will refund the cost of postage if an item is proven faulty.

Non-Returnable Items
Items on sale, Vintage Items, Pierced Jewellery, Underwear, Swimwear, Socks and Tights.

Thanks for understanding, please contact us at ptsclothing@hotmail.com if you have any concerns